empathy

The Number One Job Skill in 2020

What's the crucial career strength that employers everywhere are seeking -- even though hardly anyone is talking about it?

Does Empathy Reduce Prejudice—or Promote It?

Have you ever been annoyed by flip-flops in the scientific literature?

Connecting with Patients: The Basic Ingredient of Care

While medicine continues to advance, receiving healthcare as a patient is fundamentally a human process. At the center of effective care delivery is a connection between the provider and patient.

Effective Words for Leaders to Use and Live By

Essay by Becky Gaylord. I’ve got nothing against books on leadership. Or formal training for managers. Or advanced degrees, like MBAs. But leading is not a formula. It’s about approach and mindset.

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